I. HOTEL POLICIES
*Visiting Hour is until 9:00PM only. In- house visitor stays beyond 9:00PM will be charged extra person rate of Php1,000.00.
*Resort's facilities are exclusive for in- house guests only.
*Pets are not allowed inside the resort premises
*Flight details must be advised by email at email@example.com at least 72 hours prior to arrival. Last minute requests shall be subject to availability of transfer vehicle.
*Maximum of two (2) children 2-11 years old requiring NO additional bed are free-of-charge, inclusive of breakfast and transfers.
*Children below 12 years old requiring additional bed will be charged Php500NET per night
*Children 12 years old and above are considered adults; extra person rate of Php1,000 shall be applied
II. RATE POLICIES
Important: Please note that you will be required to present the credit card used for this reservation upon check-in at the resort.
*All rates are based on single/double occupancy only and are inclusive of all taxes. Any additional person not included in the booking will be charged accordingly at the resort.
*Room rates on the nights of December 24 and 31 are inclusive of compulsory Gala Dinner supplement for Two (2) adults with the following rates:
Christmas Eve (Dec. 24) - Php1,400 nett for two adults
New Year's Eve (Dec. 31) - Php1,800 nett for two adults
Child rate (7-11yrs old) - will be charged at the resort
Christmas Eve (Dec. 24) - Php350 nett per child
New Year's Eve (Dec. 31) - Php450 nett per child
Modification, Cancellation & No-Show Policy
HIGH and PEAK Season
*Cancellations 30-14 days prior to check-in date will be charged 50% penalty of the whole stay
*Cancellations 14 days or less prior to check-in date will be charged 100% penalty of the whole stay
*Cancellations 14-5 days prior to check-in date will be charged 50% penalty of the whole stay
*Cancellations 5 days or less prior to check-in date will be charged 100% penalty of the whole stay
NO-SHOW - Forfeiture of payment
*No-show guests are subject to 100% cancellation charge (Room charge).
*For in-house guests who decide to shorten their stay, payment for the unused nights shall be non-refundable
**In case of refund there will be a 5% cancellation fee to cover for the bank charges. Processing may take up of 60 days.
Note: For re-booking or cancellation, please e-mail firstname.lastname@example.org.
The Hotel shall not be held liable or responsible for failure to execute arrangements specified herein directly or indirectly occasioned by or through or in consequence of war, change of statutes of Philippine Government, strikes, riots, and Acts of God or conditions beyond the control of the Hotel.